My friend had a very old phone that barely worked and I kept telling him to upgrade, and then he dropped it and that was the end of it! I was so glad! We tried reaching out to his provider and they really had no good programs for him to get a free phone (he is a senior and on a very limited budget) and that's when I started searching for a new company. I liked what I saw at Boost, so we found a local store in Vista and went in to see what could be done within my friend's budget. Eric helped us and proceeded to give him a very nice free phone with an affordable unlimited plan. He was courteous, kind, and extremely helpful, setting up the new phone with everything my friend needed, including transferring his phone number. I am so happy we met Eric and solved all of my friend's cell phone needs. Thank you!