I've been having a serious problem with BOOST. Something happened that stopped my #2 phone's Hot Spot from connecting to my computer and after DAYS and HOURS dealing with boost 'support' which included them sending me a new SIM card, my HotSpot still doesn't work and they ended up asking me to try the SIM in my other phone = NO WAY I'm going to risk loosing HotSpot on this phone as well. So long story long‐er, since I've been wanting to upgrade #2 phone anyway I bought a new phone and HEAVEN (at this store) was extremely knowledgable and helpful answering all of my questions (which included questions about Star Link). The bad news is, I still have the same issue (only on line #2) with BOOST not working properly so it looks like I be going back to visit Heaven do a complete reset of my account vs trusting boost support to FIX THE ISSUE...

Have been to this location more in the past month than I have in years. I had some issues with my phone and when I went to get it figured out, Heaven helped me every step of the way. She is a great employee with amazing service skills and am glad that she was there everytime I kept having to come back with little issues. I hope she is there next time I need to go in for any reason. I've never had any issues with my service and I'm in a rural area. Hopefully I can keep boost sevice for a while, been a customer for 10 years. I have always came to the Starke location and I'm really glad its there.

Had a great experience with Kelcie today!

Kelcie helped me out with setting up my new a17, quick and easy , thank you so much!

Kelcie was very helpful with getting me my device set up! Thank you so much!