Raphael was amazing, polite, so Patient with me, explained to me some tips on my phone. He activated in a few minutes. I will never use any other carrier or worker but Raphael! Thank you so much!

Good stuff

On Saturday, April 18, 2026 I was at boost Mobile on Broadway and the corner of 2 38th St. The customer service representative Rafael was outstanding. I met him about nine months ago in the same store and I was able to get an Apple phone ever since then I’ve been looking for him because his professionalism and courteousness have been above board. All customer service representatives should take a page from his book.

Had to come in around 20 minutes to closing and the woman at the front counter was so helpful in setting up my phone and getting us out the store quickly with everything working! Very satisfied with the service here.