I went there with a identity/fraud and Erik was more than helpful. He absolutely went above and beyond his service. He did not give up to help me, he dealt with customer service for me and went through all steps to solve my problem. I was in tears with what I was going through and his kindness and compassion is unspoken. I highly recommend this young man and I really really hope this does not go unnoticed by his management!!!! Thank you very much Erik!