If you're a middle-aged person who didn't grow up with tech but has had to learn it as you go, and if you dread getting a new phone because of the hassle, go to this place and find a young man named Joel R. He'll get you situated. For once I didn't feel like I was being up-sold to something I didn't need from a cell-phone store. I kinda knew what I wanted and I walked out with that. Even after some technical difficulties (I'm sure they were my own fault), he sent me home with his card and told me to call if I can't get things situated, which I was able to do with the guidance he provided. Great experience in a situation where I was dreading the process. This will be my store from now on.

I need to talk about Joel. Walking into a mobile store is usually about as fun as watching paint dry, but Joel turned it into a masterclass in customer service. This man is so incredibly intelligent, knowledgeable, and downright fantastic that I’m pretty sure he knows more about tech than the people who invented phones. He didn't just help us; he saved our sanity. He solved our problems effortlessly and with a level of brilliance that honestly makes you wonder why he isn’t running the entire corporate office. To the upper management at Boost Mobile: Give Joel a $1,000 raise immediately. Seriously. Protect this man at all costs. If you lose him, the collective IQ of this company drops significantly. He is an absolute rockstar and you are incredibly lucky to have him representing your brand!

Omar and Joel were super helpful. Did everything for me. Very friendly, knowledgeable. Highly recommend and they speak español.

Nikki was wonderfully helpful

Nikki was excellent helping me out today. Thank you for being the greatest. She got me in and out quick.